1. Introduction

Solvix International Ltd (“Solvix”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or communicate with us.

We comply with:

• UK GDPR
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)

By using our website, you agree to the practices described in this Privacy Policy.

2. Data We Collect

We may collect the following types of data:

      a. Information you provide directly

• Name, email, phone number (via contact forms)
• Company name and role (if provided)
• Any information you include in your message or enquiry
  
  b. Automatically collected data

Through analytics tools and cookies, we may collect:

• IP address
• Device information
• Browser type/version
• Pages visited
• Time spent on pages
• Referring website
• General location (non-precise)
  
  c. Communications data

• Emails sent to info@solvixintl.com
• Communication logs necessary for business and compliance

We do not collect sensitive data (health, race, religion, etc.).

3. How We Use Your Data

We use your information to:

• Respond to enquiries
• Provide consulting or advisory services
• Improve website functionality
• Analyse website interactions and performance
• Maintain security and prevent fraud
• Comply with legal obligations

We do not sell your data.

4. Lawful Bases for Processing

Under UK GDPR, we process data based on:

• Legitimate Interests (business correspondence, fraud prevention)
• Contractual Necessity (when you engage our services)
• Consent (for analytics or marketing cookies)
• Legal Obligation (record keeping, regulatory compliance)

5. How We Store & Protect Your Data

We implement appropriate technical and organisational measures to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Alteration

Data is stored securely within the UK or EEA.
Email data may be stored on encrypted servers hosted by third-party providers.

6. Data Sharing

We may share data with:

• Service providers (IT, hosting, analytics)
• Professional advisers (legal, financial)
• Regulators or law enforcement (if required by law)

We never sell or rent your data.

7. International Transfers

If data is transferred outside the UK/EEA, we ensure appropriate safeguards, such as:

• ICO-approved Standard Contractual Clauses
• Adequacy decisions

8. Data Retention

We keep personal data only for as long as necessary:

• Enquiries: up to 24 months
• Client-related records: up to 7 years (legal requirement)
• Cookies: based on their specific lifespan

9. Your Rights (UK GDPR)

You have the right to:

• Access your data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights:
info@solvixintl.com

10. Cookies

See our Cookie Policy below for detailed information.

11. Contact Us

If you have any questions:
Email: info@solvixintl.com