Privacy Policy

This Privacy Policy explains how Solvix International collects, uses, stores, shares, and protects personal information when you visit our website, contact us, request a quote, subscribe to updates, apply for opportunities, or engage with our construction consultancy and advisory services.

Who we are

Solvix International is the trading name used on this website for SOLVIX INTERNATIONAL LTD, a private limited company registered in England and Wales under company number 16016206. Our registered office is 48 Salisbury Avenue, Coventry, England, CV3 5DB. We provide construction consultancy, project management, project controls, claims, dispute resolution, expert witness, contract, commercial, and engineering advisory services across international markets.

For privacy questions or requests, please contact us at info@solvixintl.com. If we appoint a Data Protection Officer, EU representative, UK representative, or regional privacy contact in the future, we will update this Policy with those details.

Scope of this policy

This Policy applies to personal information processed through our website, contact forms, quote requests, newsletter and marketing forms, event or booking tools, project enquiries, supplier communications, recruitment communications, and other business communications with us.

This Policy does not replace the confidentiality, data protection, or information security clauses in any signed proposal, engagement letter, consultancy agreement, non-disclosure agreement, professional services contract, or project-specific contract. Where a signed contract applies, that contract will control the relevant project or professional engagement.

Personal information we may collect

Category	Examples
Identity and contact information	Name, job title, company, email address, telephone number, office location, country, and communication preferences.
Business and project information	Project name, project location, sector, procurement or tender details, programme/schedule information, scope summaries, budget ranges, contract details, dispute or claim context, and documents you choose to provide.
Quote and enquiry information	Information submitted through quote, contact, booking, or consultation forms, including service interests and preferred contact method.
Client, supplier, and partner information	Company details, key contacts, purchase/order information, proposal information, payment administration details, and relationship management records.
Recruitment information	CV/resume, work history, qualifications, portfolio material, references, right-to-work information where applicable, and interview notes.
Marketing information	Newsletter sign-up details, event interests, preferences, opt-in/opt-out status, and engagement with our communications.
Website and technical information	IP address, device identifiers, browser type, approximate location, pages viewed, referral source, cookies, analytics events, and security logs.
Social media and third-party platform information	Information you make available when you interact with our LinkedIn, YouTube, maps, booking, or other third-party integrations.

Please do not submit sensitive personal information, highly confidential project records, privileged legal materials, or special-category personal data through public website forms unless we specifically request it through a secure agreed channel.

How we collect personal information

Directly from you when you contact us, request a quote, book a meeting, submit a project enquiry, subscribe to updates, or apply for a role.
From your organisation or authorised representatives when they ask us to provide services or evaluate a project opportunity.
From project participants, consultants, contractors, experts, lawyers, public project sources, or counterparties where relevant to a lawful professional engagement.
Automatically through cookies, analytics, server logs, website security tools, and similar technologies.
From third-party platforms such as Google Maps, LinkedIn, YouTube, Calendly or booking tools, email marketing systems, CRM systems, hosting providers, and analytics providers, where those tools are used on or with our website.

How and why we use personal information

We use personal information only where we have a proper business, contractual, legal, or consent-based reason to do so. Depending on your location and the applicable law, our lawful bases may include contract performance, steps before entering into a contract, legitimate interests, consent, legal obligation, establishment or defence of legal claims, and other grounds permitted by applicable law.

Purpose	Typical lawful basis / reason
Responding to enquiries and quote requests	Pre-contract steps, legitimate interests, and/or consent where required.
Preparing proposals, scopes, estimates, and project advisory recommendations	Pre-contract steps, legitimate interests, and professional services administration.
Providing consultancy and advisory services	Contract performance, legitimate interests, and legal claims where relevant.
Project controls, claims, delay, quantum, and dispute advisory work	Contract performance, legitimate interests, legal claims, and professional obligations.
Client, supplier, and partner management	Contract performance, legitimate interests, and legal obligations.
Marketing and newsletters	Consent where required, or legitimate interests for B2B communications where permitted; you may opt out at any time.
Recruitment and talent assessment	Pre-contract steps, legitimate interests, consent where required, and legal obligations.
Website security, fraud prevention, and service improvement	Legitimate interests and legal obligations.
Analytics and website performance	Consent where required and legitimate interests where allowed.
Compliance, tax, accounting, insurance, audit, disputes, and legal processes	Legal obligations, legitimate interests, and establishment or defence of legal claims.

Marketing communications

We may send newsletters, insights, event information, or service updates to business contacts where permitted by law. Where consent is required, we will seek it before sending marketing. Every marketing email should include an unsubscribe link or instructions to opt out. You can also opt out by contacting info@solvixintl.com.

Cookies and similar technologies

Our website may use cookies, pixels, tags, embedded content, and similar technologies for website functionality, security, analytics, maps, videos, social media integration, and marketing measurement. Non-essential cookies should not be placed unless you have given valid consent where required by applicable law. Please read our Cookie Policy for more detail and to manage preferences.

Sharing personal information

We may share personal information with the following categories of recipients where necessary and lawful:

Solvix regional offices, representatives, consultants, contractors, and project team members involved in responding to your enquiry or delivering services.
Professional advisers, including lawyers, accountants, auditors, insurers, claims consultants, expert witnesses, and dispute resolution professionals.
Technology and business service providers, including hosting providers, website developers, email systems, CRM providers, analytics providers, cloud storage, cybersecurity tools, booking tools, and document collaboration platforms.
Clients, project owners, contractors, subcontractors, consultants, and counterparties where relevant to a project engagement and permitted by contract or law.
Public authorities, regulators, courts, tribunals, arbitrators, mediators, law enforcement, and other bodies where required by law or necessary to protect our rights.
Potential buyers, investors, restructuring advisers, or successors if we undergo a business sale, merger, reorganisation, or similar transaction.

We do not sell personal information in the ordinary meaning of that term. If any future advertising or analytics activity is considered a sale or sharing under applicable law, we will provide the required notices and opt-out mechanisms.

International transfers

Solvix works across international markets. Your personal information may be transferred to, accessed from, or stored in countries other than your country of residence, including the United Kingdom, United States, Australia, Saudi Arabia, United Arab Emirates, Egypt, the European Economic Area, and locations where our clients, project teams, consultants, service providers, or hosting providers operate.

Where required, we use appropriate transfer safeguards such as contractual protections, data processing agreements, standard contractual clauses, international data transfer agreements, adequacy mechanisms, vendor due diligence, access controls, and other legally recognised safeguards.

Confidential project and dispute information

Because our services may involve construction disputes, claims, schedules, commercial information, expert analysis, and technical project records, we treat project information seriously. However, public website forms are not intended for the exchange of privileged, highly confidential, commercially sensitive, or security-sensitive documents. Please contact us first so we can agree an appropriate secure submission method, non-disclosure agreement, or engagement framework.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required for legal, accounting, tax, insurance, regulatory, audit, dispute, or professional reasons. Typical retention periods are:

Record type	Indicative retention period
Website enquiries and quote requests	Up to 24 months after last contact unless converted into a client matter or required longer for legal reasons.
Client and project records	Typically 7 years after matter completion, or longer where limitation periods, disputes, professional obligations, insurance requirements, or project records justify longer retention.
Contracts, invoices, tax, and accounting records	Typically at least 6 to 7 years, depending on applicable tax/accounting requirements.
Marketing records	Until you unsubscribe or the contact is no longer relevant; suppression records may be kept to respect opt-out choices.
Recruitment records	Typically 12 months after the recruitment process unless you consent to a longer talent-pool period or we need records for legal reasons.
Website analytics and security logs	As configured by the relevant tool and as necessary for security, troubleshooting, and analytics; see the Cookie Policy.
Legal claims or disputes	As long as necessary for the claim, dispute, enforcement, limitation, or legal hold period.

Security

We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure. Measures may include access controls, password protection, encrypted services where appropriate, staff/consultant confidentiality obligations, supplier due diligence, backups, and secure document sharing for sensitive matters.

No website, email system, or internet transmission is completely secure. You are responsible for ensuring that any information you send to us is appropriate for the channel used.

Your privacy rights

Depending on your location and the law that applies, you may have rights to:

be informed about how we use your personal information;
access a copy of your personal information;
correct inaccurate or incomplete information;
request deletion of personal information;
object to or restrict certain processing;
withdraw consent where processing is based on consent;
request portability of certain information;
opt out of direct marketing;
complain to a data protection regulator; and
exercise additional regional rights, such as California rights to know, delete, correct, and opt out of certain sales/sharing, where applicable.

To exercise rights, contact info@solvixintl.com. We may need to verify your identity and understand your request before responding. Some rights are subject to exceptions, including legal privilege, confidentiality obligations, record-keeping requirements, contract performance, dispute handling, or legal claims.

Regional privacy notes

Because we may interact with clients and visitors in several jurisdictions, we aim to respect the following frameworks where they apply:

Region	Practical notice
United Kingdom / EEA	You may have rights under the UK GDPR, EU GDPR, Data Protection Act 2018, and related e-privacy rules. You may complain to the UK Information Commissioner’s Office or your local supervisory authority.
Australia	Where the Australian Privacy Act applies, we aim to handle personal information consistently with the Australian Privacy Principles, including openness, access, correction, and secure handling.
California / United States	Where the California Consumer Privacy Act as amended applies, eligible California residents may have rights to know, access, correct, delete, limit certain sensitive information uses, and opt out of sale/sharing.
Saudi Arabia	Where the Saudi Personal Data Protection Law applies, individuals may have rights to be informed, access, correction, destruction, and other rights provided by the law.
United Arab Emirates	Where UAE personal data protection laws apply, individuals may have rights to information, access, correction, deletion, restriction, objection, and transfer where applicable.
Egypt	Where Egyptian personal data protection law applies, we aim to process personal data consistently with applicable consent, transparency, security, and data subject rights requirements.

Children

Our website and services are intended for business users and professional audiences. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.

Automated decision-making

We do not use personal information submitted through the website to make decisions based solely on automated processing that produce legal or similarly significant effects.

Third-party websites and platforms

Our website may link to third-party websites, platforms, maps, videos, booking tools, social media pages, or partner resources. Those third parties are responsible for their own privacy practices. Please review their privacy notices before providing information to them.

Changes to this Policy

We may update this Policy from time to time to reflect changes in our business, website, technology, legal requirements, or services. The latest version will be posted on this page with the updated date.

Contact us

For questions, requests, or complaints about this Privacy Policy or our use of personal information, contact:

SOLVIX INTERNATIONAL LTD
Company number: 16016206
Registered office: 48 Salisbury Avenue, Coventry, England, CV3 5DB
Email: info@solvixintl.com

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